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Delivery Terms and Conditions

*Free Delivery Over £30 to Mainland UK (Excluding Highlands, Northern Ireland & Islands)

Delivery rates and times will vary depending on postcodes and couriers, for the most accurate delivery estimates please use the delivery calculator on the basket or checkout page.

Orders to Mainland UK:

Customers will be able to choose from the following:

Orders over £30 Cost Working Days
Free Standard Delivery FREE 3-4
Standard Delivery 3.49 3-4
Express Delivery 6.99 1-2

Our cut off point for same day despatch is currently 12pm (midday) from Monday - Friday.

Tracking:

We currently send our UK orders with Parcel Force.

For Parcel Force Tracking use following link: https://www.parcelforce.com/track-trace

UK Delivery Exceptions:

There are some post codes excluded from normal delivery times in the UK. This means the delivery may take longer than 24 or 48 hours or the service may not be available at all. This will be taken into account in the estimated delivery time.

Late Deliveries (UK):

If your order has been delivered late you may be entitled to a refund on these costs. Standard delivery services are not guaranteed services and will only be refunded if the time delay is unreasonable.

Meadows Essential Oils Ltd cannot be held accountable for late deliveries if the courier is at fault. We will not offer compensation or be held accountable unless we have signed a guarantee contract for delivery. If you require a law binding contract, this must be made at least 2 days in advance.

Damaged Orders:

Although we do our very best to pack every order with care, there are times when a package might get damaged during its journey to your door.

If your goods arrive in an unfit state, please refuse delivery and contact us so we can resend your order quickly and report the damage.

International Orders:

Delivery rates and times will vary depending on the Country and weight of the order . For the most accurate delivery estimates please use the delivery calculator on the basket or checkout page.

We currently send our International orders with Royal Mail.